Dahab Jewellery Boutique operates MON - FRI (excludes UK public holidays) when answering online email enquiries. We endeavour to reply as soon as possible. You can reach us by email, or via our Contact Us page (please refer to the header tab). Email: info@dahabjewelleryboutique.com Instagram: @dahabjewelleryboutique

All major credit cards and PayPal.

Unfortunately no, you can only use one code per order.

CORONA UPDATE: We are shipping your orders worldwide and at all times using recommended health precautions. SHIPPING TIMES * Free UK shipping with orders over £50.00 * Free to some EU and ME Countries over £100.00 * Rest of the World: We apologise if Dahab Jewellery Boutique do not currently ship to your Country. If you would still like to make a purchase, please email: info@dahabjewelleryboutique.com, including the item(s), quantity and Country to receive a Shipping Quote. DOMESTIC & INTERNATIONAL SHIPPING VIA ROYAL MAIL When your package is ready to be posted, we endeavour to reach you fast, safe and secure as possible. 100% GUARANTEED & TRACKED INTERNATIONAL TRANSPORT To ensure that your jewellery is kept safe and secure, all item(s) are securely packaged and tracked during transport. You can use the Royal Mail domestic or international tracking system to keep an eye out for your delivery. You will have to sign for the package, so please do try to be home.

In case your local customs agency charges any custom fees, you will be responsible to cover these costs.

WE DO NOT ACCEPT RETURNS OR EXCHANGES ON EARRINGS, DUE TO HYGIENE REASONS and oblige in compliance to your Consumer Rights. For full details on Dahab Jewellery Boutique's Return process, please refer to our "Shipping & Returns" page.

You can cancel your order if it has not yet been dispatched, so please email at your earliest for confirmation. Please note: any purchased item(s) that are earrings that have been dispatched will not be refundable.

Please do email before making an order for us to investigate if this is possible. If it is, once we have emailed you written confirmation, please go ahead and order your item(s) and when checking out, leave a note with the size specification for each item(s).

Every piece of Dahab Jewellery is handmade with love and care. Please keep in mind that the nature of huggies are dainty and delicate as with most necklaces, charms and bracelets; they must be treated well and cared for properly to last a long time. Plated jewellery is often dipped or vermeil, meaning, brass (or another metal) has been dipped in a coat of genuine metal. Plated jewellery is an elegant, yet affordable option. The longevity of the plating quality will be dependent on how the jewellery is treated (maintenance) and worn. The item(s) will tarnish over time if cared for recklessly, however, the speed will be contingent on a number of factors (e.g. but not limited to hot / humid conditions). Any moisture or creams, such as, rain, water, sweat, perfume, lotions, make up will add to the oxidation process that causes the jewellery to tarnish and wear. It is recommended that to preserve your beautful Dahab Jewellery that it is the last thing you put on (before going out), or the first thing you take off (before going to bed to avoid crushing / damage) and of course to be taken off before any showers and sheltered from rain pour. Our chains for necklaces and bracelets, as well as huggies and charms; are plated with precious metals, either gold, white gold, rhodium plated, silver plated or filled. Each Dahab Jewellery piece will have its own unique break down specification. you can use a gentle cloth to wipe / remove any dust or dirt.

Try to be mindful and avoid situations where your Dahab Jewellery can come in contact with water (rain, soap, water, sweat, shower, perfume, lotions, bodily sprays and make up), as these can discolour and damage the jewellery. Please remove items before showers (stored in a dry place away from the bathroom), sports and sleeping. Safely store Dahab Jewellery in either a personal jewellery box / stand. This way, our Dahab Jewellery products will stay beautiful for a long time.

It is not recommended, no. Because of the dainty nature of the items and that most are plated with precious metals - in the interest of preserving their appearance, quality and saftey from breakage (damage), please remove before getting into the shower and stored in a dry place away from the bathroom and humidity from hot showers. Please ensure that you are dry before putting back on your Dahab Jewellery. Equally, please remove before swimming or conducting any sports to avoid sweat and water. Of course, the more you can avoid humid, sweat and undesired elements, the better!

Gold plated is known as gold dipped. In most instances, brass or copper is used as the base metal that is dipped in a coat of real gold to produce elegant affordable jewellery. Gold plated is a cheaper alternative to gold filled and gold jewellery pieces. Please avoid any contact with water or harsh chemicals, as it can damage the outer coat and cause the gold plating to tarnish. Gold filled jewellery pieces are very durable and with care, tend to last longer than gold plated. Naturally, gold filled has more real gold than gold plated. Gold filled jewellery is the alternative to solid gold. However, both can last a very long time with the right maintenance and care.

Dahab Jewellery plate our pieces between 9 - 24K gold and some pieces are gold filled. Each Dahab Jewellery product / item will have its own unique description within the item's specification. It is highly recommended that you refer to the other drop downs in this section on how to effectively take care of your purchase(s) in order to preserve the longevity of your jewellery pieces.

White Gold is jewellery composed of a solid later of gold (typically constituting at least 5% of the item's total weight) mechanically bonded to a base of either sterling silver or some base metal. 925 Sterling Silver is an alloy of 92.5% pure silver and 7.5% copper. We plate our silver products for its natural colour. It is very common for silver jewellery to change colour over time if treated without proper care and maintenance (please refer to the other sections in the drop down regarding care and maintenance). This process is called tarnishing. You may be able to remove this over the surface and polish away with a soft cloth. Rhodium is one of the six platinum group metals and makes excellent plating material. Rhodium plated does not tarnish, so they will maintain their look over time, however, do not have a perfect shine or gloss as sterling silver that can tarnish without proper jewellery care and maintenance.

Dahab Jewellery plate our pieces in either sterling silver, white gold or rhodium plated. Each Dahab Jewellery product / item will have its own unique description within the specification. It is highly recommended that you refer to the other drop downs in this section on how to effectively take care of your purchase(s) in order to preserve the longevity of your jewellery pieces; particularly sterling silver, or white gold plated that can tarnish over time without proper care and maintenance. Rhodium plated does not tarnish.

We use either freshwater pearls or swarovski fresh water pearls.

Cubic Zirconia, or plainly zirconia, is one of the highest quality replica of natural diamonds and sometimes clearer and brighter than natural diamonds; carrying their own elegnce at an affordable price.